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Certification Guide

IC-38: The IRDAI Insurance Agent Exam

The pre-recruitment exam you must clear before you can be appointed as an insurance agent in India. What is on the paper, what it costs, and what the licence actually lets you do.

Written and fact-checked by Lead Trainer — Insurance & NBFC Published Updated 10 min read

यह पेज हिंदी में पढ़ें

Before you read the numbers: IRDAI sets the rules for this exam and the Insurance Institute of India runs it. The pass mark below comes from a circular the Institute sent to every insurer. The question count and time limit are not on any regulator page we could find, so those come from insurer and training-provider sources and are marked "est." in the facts panel. No fee is published for individual agents at all. Confirm the numbers with your sponsoring insurer before you pay anything.

What IC-38 is

IC-38 is the pre-recruitment examination you must clear before you can be appointed as an insurance agent in India. "IC-38" is really the code for the study material; most people, and most job adverts, just call it "the IRDA exam".

IRDAI — the Insurance Regulatory and Development Authority of India — sets the rules. The Insurance Institute of India conducts the examination on IRDAI's behalf.2 The Institute publishes the IC-38 study material in three streams — Life, General and Health — so you study the one matching the appointment you are being considered for.1

The exam itself is short: 50 multiple-choice questions in 60 minutes, with no negative marking.4 The pass mark is 15 out of 50, which is 30%: the Institute lowered it from 17 by allowing up to two grace marks, for exams from 1 January 2024.5 That is a genuinely low bar by exam standards. It is not, however, a bar you clear without opening the book, because the material covers regulation and product mechanics that most freshers have never encountered.

One correction worth making, because old figures circulate widely: you will still see the pass mark quoted as 17 or 18, or as 35%, and now and then as 70%. The 70% figure has no source at all. The 17 was the rule before January 2024, and the Institute's own older fee sheets still print it. Go by 15, and check with your sponsor in case it changes again.

Who actually needs it

You need IC-38 if you are going to solicit or sell insurance as an appointed agent. That is a statutory requirement, not a preference — IRDAI's agent regulations require an applicant to pass the pre-recruitment examination conducted by the Insurance Institute of India or another approved body.3

In practice that covers:

  • Individual insurance agents appointed by a life, general or health insurer.
  • Staff at corporate agents and banks whose role includes selling insurance across the counter.
  • Candidates joining insurer-run trainee programs — most of these put you through IC-38 as part of onboarding, which is why the joining route usually comes before the exam rather than after.

You do not need it for back-office, operations, claims-processing or IT roles at an insurer. Those jobs sit outside the agent framework entirely, and paying for the exam will not help you get one.

Eligibility

The clearest statutory requirement is age: an applicant must be at least 18 years old.3 Educational requirements sit within the regulations and with the appointing insurer, so the practical answer is that your sponsor tells you what they need. Most will want at least a school-leaving qualification.

The requirement people underestimate is training. IRDAI requires completion of practical training from an approved institution as part of becoming an agent.3 It is not a formality and it is not something you can self-certify — your sponsoring insurer arranges it, and it happens before the exam.

There is also a structural point that surprises people coming from the NISM route: you generally cannot just book this exam yourself. It is a pre-recruitment exam, so you sit it as part of an insurer or corporate agent appointing you. If a website offers to "register you for the IRDA exam" for a fee with no insurer attached, be sceptical.

Pattern and fees

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IC-38 exam pattern
IC-38
Conducted by2 Insurance Institute of India, for IRDAI
Questions4 50 MCQs, 1 mark each
Duration4 60 minutes
Pass mark5 15 of 50 (30%), since 1 January 2024
Negative marking4 None
Streams1 Life, General, Health
Languages1 English, Hindi and regional languages

On fees, the honest answer depends on how you are being licensed. For people licensed through a corporate agent, a broker or an insurance marketing firm, the Institute publishes a schedule: ₹590 for the exam and ₹886 for the training, GST included.6 For individual agents it publishes none, so ask your sponsoring insurer for the exact amount rather than trusting a number on a website - including this one.

Who pays, how the payment is actually made, and what happens to the money if you have to re-sit are all on our page about the IRDA exam fee and how it is paid.

What you can use that range for is a fraud check. If someone asks you for several thousand rupees as a "registration fee" or an "IRDA licence fee", stop. Legitimate agent appointment does not work that way, and the exam is inexpensive.

As with any no-negative-marking paper, answer every question. A blank and a wrong answer cost exactly the same, so there is never a reason to leave one.

Syllabus

The Insurance Institute of India publishes the IC-38 study material itself, and it is organised as a common section plus a stream-specific section for Life, General or Health.1 Study the stream you are being appointed into — the common chapters overlap, the rest does not.

The common ground covers what insurance is and how risk pooling works, the regulatory framework and the role of IRDAI, the duties and code of conduct of an agent, the proposal and policy documents, and the basics of underwriting and claims. The stream sections then go into the products: policy types and maturity benefits for life, coverage and claim mechanics for health, and the various classes of cover for general.

Two areas reliably carry marks and are reliably under-prepared: the agent's code of conduct and duties, and the documentation chain — proposal form, policy document, free-look period, and what has to be disclosed. They are not conceptually hard. They are simply detail you cannot guess.

The material is available in English, Hindi, and several regional languages including Marathi, Gujarati, Tamil, Bengali, Kannada, Malayalam, Telugu, Punjabi, Assamese, Odia and Urdu.1 If English is not your strongest language, use the one that is. This is unusual among financial-sector exams and it is worth taking advantage of.

How to register

  1. Get sponsored by an insurer. Unlike NISM, you do not simply book this exam yourself. An insurer or a corporate agent sponsors your candidature — which is why the joining route usually comes before the exam, not after.
  2. Complete the mandatory training. IRDAI requires practical training from an approved institution before appointment as an agent. Your sponsoring insurer arranges it; it is not optional and it is not something you can self-certify.3
  3. Study the official IC-38 material. The Insurance Institute of India publishes the IC-38 material for Life, General and Health agents, in English, Hindi and several regional languages. Study the stream you are being appointed for.1
  4. Sit the exam. The examination is conducted by the Insurance Institute of India on behalf of IRDAI. Your sponsor books the slot and confirms the current fee.2
  5. Get appointed and licensed. Passing does not by itself make you an agent. The insurer appoints you and the appointment is recorded against IRDAI's agent database.3

A 2-week study plan

Two weeks of steady reading is enough for most candidates. This is the split our trainers use.

Week 1 Principles and regulation

The opening chapters — what insurance is, how risk pooling works, the regulatory framework and the agent's duties — are definitional and carry a lot of the paper. Read them twice rather than once.

Week 2 Products, documents and mocks

Product types, policy documents, the proposal form, underwriting and claims. Then sit timed 50-question mocks. You need 15 marks; aim for 30 in practice so a bad day still clears.

You need 15 marks. Aim for 30 in your mocks. The gap is your insurance against a paper that leans on the stream chapters you skimmed.

If you want that fortnight broken into single days, our trainer has written a day-by-day IC 38 preparation plan covering what to read each day, how many mock papers to sit and the six mistakes that fail freshers.

After you pass: the licence

Passing does not, by itself, make you an insurance agent. The exam is one of several requirements in the appointment process — alongside the mandatory training and the insurer actually appointing you.3 The appointment is what places you on the regulator's agent records; the exam result is a prerequisite for it.

An individual agent is generally appointed to act for one life insurer, one general insurer, or both under a composite arrangement — you are not free to sell every company's products at once. Your sponsoring insurer will explain the specific arrangement, and it is worth understanding before you sign, because it shapes what you can actually earn.

Which brings up the thing nobody tells freshers early enough: agency work is usually commission-based, not salaried. That can pay very well once you have a book of clients, and it can pay very little in month one. If you need a predictable monthly salary from day one, an agency appointment is the wrong shape of job, and a salaried hire-and-train role is the better route.

Is it worth it for a fresher?

Worth it if

  • You are joining an insurer or a bank in a role that involves soliciting insurance. Then it is not optional — it is a statutory requirement before you can be appointed.3
  • You want a low-cost entry into BFSI. Compared with a paid diploma, the exam plus training is an inexpensive first credential.
  • Your English is not strong. The study material is published in Hindi and several regional languages, which is unusual for a financial-sector exam.1

Skip it if

  • You want to book it yourself this weekend. You generally need an insurer or corporate agent to sponsor you, so you cannot treat it like an open public exam.
  • You want to sell mutual funds. Wrong regulator, wrong exam — you need NISM V-A instead.
  • You are expecting a fixed salary from agency work. An agent is typically paid commission, not a salary. If you want a salaried BFSI role, target a hire-and-train program and treat IC-38 as something your employer may put you through.
  • You think a pass mark of 15 out of 50 means it needs no preparation. It is a low bar, but it is a bar on material most freshers have never seen — and a resit costs another fee and another slot.

We place candidates into insurance roles, so treat that as a declared bias. The "skip it" list is what our counsellors say when a caller is aiming at the wrong exam.

If a salaried insurance role is what you are actually after, look at the HDFC Life Smart Achievers program — it is an on-role route rather than an agency appointment, and the certification is handled inside it. Its full Smart Achievers guide explains the PGCLI, exactly who the fee goes to and the ₹4 LPA breakdown. Our placement records list the roles and employers our candidates joined.

IC-38 vs NISM V-A

People routinely arrive asking which of these two to "do first", when the honest answer is that they are for different jobs and doing the wrong one is a wasted fee.

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IRDAI IC-38 compared with NISM Series V-A
IC-38 NISM V-A
Regulator IRDAI (via Insurance Institute of India) SEBI (via NISM)
What it lets you sell Insurance Mutual funds
Fee ₹590 incl. GST where III publishes it; agents: ask the insurer ₹1,500 + GST
Questions 50 100
Duration 60 minutes 120 minutes
Pass mark 15 of 50 (since Jan 2024) 50%
Book it yourself? Usually needs an insurer to sponsor you Yes
Training before the exam Mandatory Not required
Typical pay structure Commonly commission-led agency work Often a salaried bank or distributor role
Best for Insurance agency and advisory roles Mutual fund sales, bank RM roles

Choose by the job, not by the exam. If you have an offer, your employer decides for you. If you are choosing a direction from scratch, note that mutual-fund distribution more often sits inside a salaried bank role while insurance agency work is commission-led — so read the NISM V-A guide before you commit, and talk to someone who has done both.

Frequently asked questions

15 out of 50, which is 30%. The Insurance Institute of India lowered it from 17 by allowing up to two grace marks, for exams from 1 January 2024, in a circular to all insurers. There is no negative marking. Older pages still say 17 or 18, and a claim of 70% has no source at all. Rules can change, so confirm the current figure with your sponsoring insurer.

50 multiple-choice questions of 1 mark each, to be answered in 60 minutes. Because there is no negative marking, leave nothing blank.

It depends on the route. For people licensed through a corporate agent, a broker or an insurance marketing firm, the Insurance Institute of India publishes ₹590 for the exam and ₹886 for the training, GST included. It publishes no fee schedule for individual agents, so ask your sponsoring insurer for the exact amount, and refuse anyone asking for a much higher "registration fee".

Yes. The Insurance Institute of India publishes the IC-38 study material in English, Hindi and several regional languages including Marathi, Gujarati, Tamil, Bengali, Kannada, Malayalam, Telugu, Punjabi, Assamese, Odia and Urdu.

In practice, no. This is a pre-recruitment examination — you sit it as part of being appointed as an agent by an insurer or corporate agent, which is also who arranges the mandatory training.

Yes. IRDAI's agent regulations require completion of practical training from an approved institution as part of the appointment process. It is not a formality you can skip.

The statutory floor is age — an applicant must be at least 18. Educational requirements are set within the regulations and by the appointing insurer, so confirm with your sponsor; most will ask for at least a school-leaving qualification.

No. Passing is one requirement. You also need the mandatory training and an actual appointment by an insurer, which is what places you on the regulator's agent records.

People use the names interchangeably. "IRDA exam" is the informal term; IC-38 is the study material and examination code for the insurance agents pre-recruitment exam conducted by the Insurance Institute of India for IRDAI.

Do the one your job needs. IC-38 is for selling insurance; NISM V-A is for selling mutual funds. If you have an offer in hand, the employer decides. If you are choosing a direction, insurance agency work is commission-led while mutual-fund distribution more often sits inside a salaried bank role.

Sources

  1. IC-38 study material for Insurance Agents (Life, General, Health) (opens in a new tab)

    Insurance Institute of India · www.insuranceinstituteofindia.com · checked

  2. IRDAI Examinations (opens in a new tab)

    Insurance Institute of India · www.insuranceinstituteofindia.com · checked

  3. IRDAI (Appointment of Insurance Agents) Regulations, 2015 (opens in a new tab)

    Insurance Regulatory and Development Authority of India · irdai.gov.in · checked

  4. IC-38 passing marks and exam pattern (opens in a new tab)

    Niva Bupa Health Insurance (secondary source) · www.nivabupa.com · checked

  5. Mandatory qualifications and examination fee structure: Corporate Agent (opens in a new tab)

    Insurance Institute of India · www.insuranceinstituteofindia.com · checked

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